Morgan Smith, Vice President of Information Technology with Pafford Medical Services shares about their success story and partnership with Southwest Arkansas Telephone Coop.
Thank you for the opportunity to share our experience with SWAT. Southwest Arkansas Telephone Coop has been a strategic partner for Pafford Medical Services, enabling us to expand our network to more than 10 locations in southwest Arkansas and provide telehealth services to patients in these areas.
We have been extremely impressed with SWAT's uptime and responsiveness. Outages are rare, and we are often notified of potential problems before they impact our services. In our experience working with over 30 other providers, SWAT stands out as the most reliable and proactive. They have even built out infrastructure to provide reliable service in areas where our employees previously had poor connectivity, which has been invaluable for our work-from-home initiatives.
Reliable high-speed connectivity is essential for our operations, including data mirroring between locations for archival purposes and the use of cloud-based services. SWAT's service has been crucial in supporting these functions.
Sincerely,
Morgan Smith
Vice President of Information Technology
Pafford Medical Services offers all forms of pre and post hospital healthcare, ranging from basic life support response to critical care ground and air response. #TeamPafford has a renowned reputation for disaster response across the continental United States and outlying territories.
Pafford is home to over 900 full and part-time employees that staff more than 120 ambulances, three helicopters, three fixed wing aircraft, two state of the art communications centers, and one billing center across a four state region. With ZOLL Powered communication hubs in Arkansas and Mississippi, Pafford offers licensed Emergency Medical Dispatching for 9-1-1 and non-emergency responses alike. The trained EMDs (Emergency Medical Dispatcher) are certified to direct callers in lifesaving pre-arrival techniques.
For more information, visit Pafford EMS - Pafford EMS.
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We are your local telecommunications carrier, Southwest Arkansas Telephone Cooperative, Incorporated, also known as SWAT and SWAT First.
We are registered with the FCC and provide services as an ILEC and CLEC in the states of Texas and Arkansas, serving the counties of Cass, Miller, Hempstead, Howard, and Columbia. Our main office has been located in Texarkana, AR since 1951.
For more information, visit Southwest Arkansas Telephone Cooperative.